{"id":3,"date":"2018-09-01T18:26:52","date_gmt":"2018-09-01T18:26:52","guid":{"rendered":"https:\/\/www.cottons-seafood.com\/?page_id=3"},"modified":"2019-07-23T20:20:54","modified_gmt":"2019-07-23T20:20:54","slug":"store-policies","status":"publish","type":"page","link":"https:\/\/www.cottons-seafood.com\/store-policies\/","title":{"rendered":"Store Policies"},"content":{"rendered":"\t\t
Items other than apparel are fulfilled and shipped from our main warehouse in Beaumont, Texas. These items include (but are not limited to) the following: Books, art prints, postcards, holiday cards, and mugs.<\/p>
Orders are shipped the next business day after we receive them. These items are shipped via USPS or FedEx, depending on the shipping method you select at checkout. Orders to Texas and Louisiana typically take 1-3 business days to arrive. Orders to other states may take up to 5 business days to arrive.<\/p>
Apparel items are shipped by our fulfillment partner. These items include (but are not limited to) the following: Shirts, shorts, pants, pillows, tote bags, and infant wear. Because these items are fulfilled by a 3rd party service, they will arrive separately from other items you may receive as part of a full order. Depending on the shipping method selected, apparel products typically take 3-5 business days to arrive.<\/p>
Please contact us<\/a> for assistance. Be sure to provide your order number so that we may assist as quickly as possible. We strive to ship orders as quickly as possible, and we’ll do everything within our power to ensure your order arrives expediently.<\/p> We do not automatically offer shipment tracking codes at this time, but we plan to do so by early 2019. If you chose USPS First Class shipping, we can manually check the shipping status for you on request. If you would like to do so, please contact us<\/a>\u00a0and be sure to include your order number.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Items that are damaged in transit may be returned within 30 days of purchase for a complete refund. If the item is part of a larger order, we will be happy to issue a partial refund for just the impacted item. If you have been shipped an item that you believe is damaged, please contact us <\/a>as soon as possible for help. We may request a photo of the damaged item. When approved, we will send a paid return shipping package to you to return the damaged item to us. Upon receiving the item, we will issue the refund.\u00a0<\/p> In most cases, we cannot issue a refund on undamaged items that are simply not wanted after purchase. That said, we’re happy to discuss the specifics of your order and see how we can make things right. Please contact us within 15 days of your order to discuss. In exceptional cases where we do refund an unwanted order, you should expect to receive a partial refund that allows us to cover our shipping, handling, and restocking expenses.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t We are Cotton’s Seafood, an online Cajun gift shop. Our website address is: https:\/\/www.cottons-seafood.com.<\/p>Can I track my order through USPS or FedEx?<\/h3>
Return Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
We care about our customers<\/h2>
Damaged items<\/h3>
Unwanted items<\/h3>
Privacy Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Who we are<\/h2>